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East Bay CLCA Chapter Breaks Old Mold with Participation

Posted December 16th, 2011
The Ewing Team

Ewing Teammembers Stacy Nordahl & Christine Hawkins

Lo and behold, every chapter event this year exceeded attendance expectations and made money for the East Bay Chapter.  To blame:  the unrivaled competence in our Executive Assistant Laura Leuer’s execution of duties, the energetic board players at our last year’s planning session, our new “No-Member-Left-Behind” RSVP procedures, the cherished support of our enthusiastic sponsors – all 10 of them, and the fast acting, time-challenged members of our board.  As all chapter members head into their busiest season, our board will take a rest from a few meetings, concentrating their efforts on a second annual planning retreat in July and joining members for much needed R&R at our A’s game, Awards Banquet and Bocce Ball Night.

CLCA Chapter Sports Fans

CLCA Baseball Fans Tim Hendricks and Tailor Taylor

Working loyal hard on our sports and entertainment, along with Ewing elite, Christine Hawkins and others, former Membership Co-Director Billy Montesclaros of Park Avenue Turf reports 122 tickets sold for our A’s vs. Giants game and Ewing Tailgate BBQ coming up soon at the Oakland Coliseum — Saturday, June 18 at 5:00 p.m., to be exact.  Resource Management Director and Awards Chair Calvin Craig of Craig Landscaping reports 42 entries in the Beautification Awards program, 9 more than last year, with a Sustainable category to boot.  Packed with educational punch was our John Deere/El Dorado Stone-sponsored Outdoor Kitchen and Barbecue Workshop on March 17, which, despite its remote Antioch location, boasted 22 members attending and a BBQ winner, Roxy Wolosenko of Roxy Designs, thanks to the calm and cool efforts of Associate Member Representative Paul Colon (John Deere) and Events Director David Wolkenhauer of Planned Environments.

Dedicated to building next year’s board and slate of events is Membership Director Peter Rosen of Dynamic Designs, Immediate Past President Nate Silin of New Growth Landscapes and President-Elect Chris Hecht of Christopher Hecht Landscape and Construction, as members of our literally committed Nominating Committee.  Sponsorship Director Tim Hendricks of Cagwin & Dorward continues to pump wisdom into the chapter like an AK-47, while Communications Director George Schandelmier, Jr. of George Schandelmier Landscaping steadfastly continues development of our Constant Contact communications program, Secretary Warren Leiber of Leiber Landscaping spreads his ministerial help wherever it’s needed and Treasurer Jake Taylor forges ahead with the Golf Tournament for more member sports and recreation come September.  Not forgotten is the quiet, behind-the-scenes work of the unheralded Jerrie Beard, of Beard & Associates, who pulls together our news and activities and pushes it out via the Inside Scoop and chapter website.  An indispensable silhouette member of our chapter, Jerrie Beard is responsible for creation and distribution of our Beautification Awards applications, Awards Banquet invitations, A’s Game flyers and more.  Jerrie was also at the heart of creating the State’s new Event Calendar, which automatically pushes out to our Chapter website.  Take a look at the interactive, navigable, customizable and very informative Event Calendar as it appears on our Chapter’s web page, at http://clca-sfbae.org/events.html.

No one could be prouder and more thankful than me – the Chapter President – for the blessings of this great team and all of our sponsors – Ewing, Devil Mountain Nursery, A.G. Sod Farms, John Deere Landscapes, JPA Landscape & Construction, Hunter Industries, Landscape Contractors Insurance Services, Lantech Designs, New Growth Landscapes and Leiber Landscaping.  These tireless leaders make no small contribution to our (large) corner of the landscape world.  Thanks to all of them, in many ways, the landscape market is in a much greener place.

~ DeeAnn Schuttish, July 2011

Arsenic in Juice: New Study Prompts Action

Posted December 16th, 2011

Baby Drinking Apple Juice

Child Drinking Apple Juice

By KEVIN DOLAK
Nov. 30, 2011

An investigation into trace amounts of arsenic found in bottled juice has prompted advocacy group Consumers Union to urge the Food and Drug Administration to lower its standards for arsenic levels in juice drinks.

The results of the study released Wednesday indicate that 10 percent of juices tested had total arsenic levels greater than the FDA’s standard for drinking water of 10 parts per billion (ppb), while 25 percent of juices also had lead levels higher than the FDA’s bottled water limit of 5 ppb.

Consumer Reports tested 88 samples of popular brands of grape and apple juice sold in the United States, including Mott’s, Minute Maid and Welch’s. Most of the arsenic detected in Consumer Reports’ tests was a type known as inorganic, which is a human carcinogen.

The testing and analysis has led Consumers Union, the advocacy arm of Consumer Reports, to urge the federal government to establish a standard of 3 ppb for total arsenic and 5 ppb for lead in juice.

“We’re concerned about the potential risks of exposure to these toxins, especially for children who are particularly vulnerable because of their small body size and the amount of juice they regularly consume,” said Urvashi Rangan, Ph.D., director of safety & sustainability at Consumer Reports.

Although federal standards exist for arsenic and lead levels allowed in bottled and drinking water, there are no limits defined for fruit juices, a mainstay of many children’s diets.

In a statement to ABC News regarding the new Consumer Reports data the FDA — which stated in September 2011 amid public controversy that apple juice consumption poses little or no risk — said it is now gathering further information.

“A small percentage of samples contain elevated levels of arsenic. In response, the FDA has expanded our surveillance activities and is collecting additional data,” the agency said.

The FDA’s statement on the safety of drinking apple juice.

Michael Landa, acting director of the FDA’s Center for Food Safety and Applied Nutrition told two advocacy groups last week that the agency will collect and analyze juice samples from U.S. retailers to determine “the prevalence of arsenic in juice and to better understand the species of arsenic found in juice,” according to Food Safety News.

The Juice Products Association responded by saying that the study is incongruous.

“Juice is not water. To compare the trace levels of arsenic or lead in juice to the regulatory guidelines for drinking water is not appropriate,” the JPA said in a statement.

Consumer Reports also analyzed the Centers for Disease Control and Prevention’s data on arsenic in the urine of men and women who were willing to report their food and drink consumption for 24 hours prior. Analysis showed that people who reported drinking apple or grape juice had, on average, about 20 percent higher levels of total urinary arsenic than those subjects who did not.

Patty Lovera, assistant director of Food & Water Watch, said it’s important that the FDA establish an appropriate amount of arsenic acceptable in juice.

“This is movement, and so that’s encouraging, but we really want to see the agency get to a point where they figure out the right level,” she said.

Just over a week ago, the FDA announced the results of its own testing of apple juice — most of which is produced in the U.S. The agency found that eight samples out of 160 had arsenic levels that exceeded their own “level of concern” for total arsenic.

Echoing Lovera and Consumer Reports’ advice, ABC News’ Chief Health and Medical Editor Dr. Richard Besser also says that the FDA needs to set a standard for apple juice for industry. The standard should probably be lower than what FDA is currently using, according to Besser.

The divisive subject reached a fever pitch in September when Besser confronted Dr. Mehmet Oz on “Good Morning America” for what he called “extremely irresponsible” statements Oz made on “The Dr. Oz Show” in an episode focusing on the dangers of trace levels of arsenic present in many popular brands of apple juice. Oz’s statements at the time were said to be misleading and needlessly frightening to consumers.

Dr. Besser spoke on the subject on “Good Morning America” on Wednesday, explaining the faultiness of the information provided by the FDA and stating that he feels the agency should hold the juice industry accountable.

“Back in September the FDA made a number of statements that reassured me. I’m much less reassured now. They published the test online, but withheld eight results that were very high,” Besser said.

abc NEWS logo

Arsenic in Apple Juice — Dr. Oz’s Extensive National Investigation

Posted December 16th, 2011

Update: Consumer Reports is out with its investigation into arsenic in the food supply. It found 10% of apple juice and grape juice samples had total arsenic levels above the drinking water standard of 10 parts per billion. Consumer Reports also found that the majority of the arsenic in the tested juice was inorganic, the kind to cause cancer.

The Dr. Oz Show has been communicating with the FDA since the original broadcast in September. The FDA sent letters to the show in September saying that the majority of arsenic in apple juice is organic or the “harmless” kind. In a conference call with The Dr. Oz Show in October and in an email sent on November 29th, the FDA says it’s researching the new evidence suggesting the majority of arsenic in apple juice is inorganic. In addition, the FDA told The Dr. Oz Show that there are two forms of organic arsenic in apple juice that are potentially harmful.

The Dr. Oz Show has learned that the FDA is re-evaluating the level of concern for juice, currently at 23 parts per billion. The FDA’s level of concern was based on an assessment that did not include the risk of cancer from arsenic.

The FDA also disclosed new data from the monitoring program for arsenic in juice. Nine previously undisclosed test results reveal arsenic levels above the current level of concern, 23 parts per billion.

American apple juice is made from apple concentrate, 60% of which is imported from China. Other countries may use pesticides that contain arsenic, a heavy metal known to cause cancer. After testing dozens of samples from three different cities in America, Dr. Oz discovered that some of the nation’s best known brands of apple juice contain arsenic. In the spirit of full disclosure, below you’ll find all the test results, statements and information you need to keep your family safe.

Orange Juice’s ‘Secret Ingredient’ Worries Some Health-Minded Moms

Posted December 16th, 2011
Oranges and juice

A fresh glass of orange juice and oranges are seen here in this undated photo. (Getty Images)

Dec. 16, 2011

Natalya Murakhver, a New York food writer and mother of an 18-month year old daughter, loved her premium brand orange juice — the “100 percent pure” and “not from concentrate” kind that comes in the colorful carton and tastes consistently delicious.

That is, until she said she learned from her first-time moms group that there’s a “secret ingredient” in all premium orange juices that companies are not required to put on their labeling.

Now, after writing Whole Foods, she refuses to buy her favorite, “365″ juice, amid uncertainty about its contents.

“One of the moms said she had read about [how the juice is made] and they held it in tanks for up to a year and it pretty much lost all of its flavor and had to be reinvigorated with these flavor packs, which are essentially chemicals,” said Murakhver, 40, and co-author of “They Eat What?: A Cultural Encyclopedia of Weird and Exotic Food from around the World.”

For the last 30 years, the citrus industry has used flavor packs to process what the Food and Drug Administration identifies as “pasteurized” orange juice. That includes top brands such as Tropicana, Minute Maid, Simply Orange and Florida Natural, among others.

Murakhver said the addition of the flavor packs long after orange juice is stored actually makes those premium juices more like a concentrate, and consumers need to know that.

Experts estimate two-thirds of all Americans drink Florida orange juice for breakfast, and companies spend millions on their marketing campaigns touting its health benefits.

The “not from concentrate” brands appeared on store shelves sometime in the 1980s to differentiate them from frozen juice and other bottled concentrates. Despite its high price tag — now up to $4 a carton — sales of the premium brands have soared.

But those juices don’t just jump from the grove to the breakfast table.

After oranges are picked, they are shipped off to be processed. They are squeezed and pasteurized and, if they are not bound for frozen concentrate, are kept in aseptic storage, which involves stripping the juice of oxygen in a process called “deaeration,” and kept in million-gallon tanks for up to a year.

Before packaging and shipping, the juice is then jazzed up with an added flavor pack, gleaned from orange byproducts such as the peel and pulp, to compensate for the loss of taste and aroma during the heating process.

Different brands use different flavor packs to give their product its unique and always consistent taste. Minute Maid, for example, has a distinctive candy-sweet flavor.

Kristen Gunter, executive director of the Florida Citrus Processors Association, confirmed that juices are blended and stored and that flavor packs are added to pasteurized juice before shipping to stores.

Flavor packs are created from the volatile compounds that escape from the orange during the pasteurization step.

But, she said, “It’s not made in a lab or made in a chemical process, but comes through the physical process of boiling and capturing the [orange essence].”

The pasteurization process not only makes the food safe, but stabilizes the juice, which in its fresh state separates. Adding the flavor packs ensures a consistent flavor.

The United States Department of Agriculture (USDA) grades the quality of the juice based on color, flavor and defects.

“To get grade A, we have to blend it,” she said. “Because oranges and their growing seasons vary, both the Valencia — ‘king of the oranges’ — and its lesser cousin, the Hamlin, are combined in the process.

“A processor is faced with harvesting the crop and giving the consumer some sense of what [he or she] might be getting,” she said. “You buy branded orange juice, you kind of want it to taste, generally, the same. That expectation is met by blending different varieties and, in order to blend, storage is involved.”

The Food and Drug Administration does not require adding flavor packs to the labeling of pasteurized juice (which includes the from-concentrate as well as the not-from-concentrate versions), because, “it is the orange,” said Gunter.

Non-pasteurized juice must be labeled as such, with warnings about potential pathogens. These regulations have been in place since 1963, she said.

As for the New York City mothers, Gunter said, “I don’t think there has been a large outcry.”

“If consumers have the false impression that pasteurized orange juice is not heated or treated because they have a picture of an orange on the carton, then they are not informed,” said Gunter.

“There’s a lot of literature and movies taking the food manufacturers to task on food preparation,” she said. “We have left the farms and it’s just not possible to feed everybody. I love the raw-food crowd, but we cannot get that many oranges out to that many people before they go bad in refrigeration.”

But Alissa Hamilton, a former food and policy fellow at the Institute of Agriculture and Trade, said that modern technology is so “sophisticated” that these flavor pack mixtures “don’t exist in nature.”

“They break it down into individual chemicals,” she said. “The flavor of orange is one of the most complex and is made up of thousands of chemicals.”

“They are fine-tuned so each company has its trademark flavor,” said Hamilton, who is author of the 2009 book, “Squeezed: What You Don’t Know About Orange Juice.

One that is used in a variety of foods, including alcoholic beverages, chewing gum and as a solvent in perfumes, is ethyl butyrate.

According to Doug Kara, a spokesman for the FDA’s food safety division, the chemical is “generally recognized as safe as a food additive for flavoring.”

“The orange juice companies market their premium brands as fresh-squeezed and better than concentrated,” said Hamilton. “But it’s a heavily processed product.”

She advises on the blog, Civil Eats, that the freshest orange juice can be bought in May when the bright and flavorful Valencia oranges are harvested and have “not spent months in storage.”

She adds that consumers can eat a whole Florida orange, which is higher in vitamin C than processed juice and much tastier.

As for health risks, Hamilton said, “I don’t know,” but many of the oranges used for juice come from mega-producer Brazil, where regulation of pesticides is not as stringent as in the U.S.

Still, according to the FDA’s Karas, “We do screening of imports, and imported foods need to meet the same standards as do foods grown or produced domestically.” Mothers such as 36-year-old Yujin Kim, who has a 3-year-old and a 4-month-old, said she is concerned about what is in her orange juice.

“It’s not arsenic but still something I didn’t know I was drinking, so I ended up researching juice machines and bought one today,” said Kim, who lives in New York City. “I definitely will not be buying any juice from now on.”

“It makes sense that they would need to add chemicals for it to last through the transit time and for the consumers to buy and store at home,” she said. “It’s just wrong that they aren’t being transparent about it. We as a consumer have a right to know exactly what’s in the foods we are buying.”

Her friend, Murakhver, said she has been buying “365″ from Whole Foods “for years” and was under the impression that “all the ingredients were disclosed.”

“It’s arguable if it’s bad for you or not. Still, it’s a secret ingredient and no one seems to know about it,” she said. “‘Oranges’ is all it says on the label — a perfect product.”

Concerned, Murakhver wrote to Whole Foods and got an email response, which she shared with ABCNews.com.

Whole Foods spokesman Julie Campbell wrote that she was unable to disclose the name of the company that makes its orange juice, “as that information is proprietary.”

“Flavor Packs are typically made by fractional distilling the oil from orange peel; essentially concentrating the components,” she wrote. “Flavor packs are used by other brands to standardize their products. We accomplish the same thing by blending orange juice from different varieties and parts of the season together.”

“I don’t know what that means,” said Murakhver.

“There hasn’t been a day in the last three years that we’ve not had it in the fridge and at the top of the shopping list with the milk,” she said. “We are going to get a juicer and eat fresh fruit every morning and try to get our sugar high from fresh fruit.

“I like vintage champagne, not vintage orange juice,” said Murakhver.

abc NEWs logo

Blooming Now! In San Diego

Posted December 10th, 2011

All things Mexican are blooming brilliantly in our San Diego garden.

Mexican Marigold

Mexican Marigold

Citrus-scented Mexican Marigold, furry purple blossomed stalks of Mexican Bush Sage, and dangling clusters of bright purple-magenta, papery bracts of Bougainvillea form a kind audience on my morning walks.

It feels as if our garden is enjoying a second spring…heading into December!

Foxtail Agave

Foxtail Agave

Without invitation, several blue-green Foxtail Agaves have sent up towering flower stalks — feigning treehood.

Christmas Cactus

Christmas Cactus

On our porch, the pendant red blossoms that exploded a couple weeks ago on our Christmas Cactus still mimic a mini fireworks display.

Paperwhites

Paperwhites

Slender, proud blue-green stalks and leaves of fragrant Paperwhites rise triumphant from containers grouped in threes.

Candelabra Aloe

Candelabra Aloe

At the top of our driveway, a dozen or more coral orange spikes on our Candelabra Aloe keep celebrating something, as they greet newcomers just ahead of our dogs.

Nary a plant here receives supplemental watering, unless it’s edible, or new.  No fertilizer.  No mulch.  In fact, these beauties have reached a size to where they self-mulch, or shade weeds out.  Mostly, there’s just not enough water and nutrients for the weeds to grow.  Low maintenance California gardening at its best.  And blooming!  Who needs a partridge or a pear tree?

Crown of Thorns and Chalk Dudleya

Crown of Thorns, Chalk Dudleya

“And One More Thing…”

Posted October 12th, 2011

By DeeAnn Schuttish, Designer, Green Life Studios

Apple founder and CEO Steve Jobs affected people around the world.  His death last week will recall an entire life devoted to creating and selling a different way of doing, hearing, presenting, and seeing things.  Bloomberg Business Week calls Jobs a “boundary-breaking thinker and endlessly astute businessman.”  Green Life Studios takes inspiration — and hopes you will too –  from a man who followed his own convictions, and showed the world what it wanted, before it even knew.

Businesspeople and fellow contractors, we hope you enjoy this video on how to give an inspiring presentation, and hope it helps you in your business.

The Drought is Over! Or Is It?

Posted October 10th, 2011

By Ed Laivo – Sales and Marketing Director, Devil Mountain Wholesale Nursery

California snow pack 2011

Measuring Snow Sample

In the final weeks of March 2011 the Sierra snowpack survey was released, this year is 160% water content and, with that, Governor Brown proclaimed the 3 year old drought declaration ended.  I suppose a celebration of sorts is in line for the farmers, they have struggled with as little a water allotment as 45% of normal in the last 3 to 5 years.  Many have suffered heavy financial losses.  Even with all the celebrating we could do, I would suggest caution as history tells us the next drought is just around the corner.

Since the turn of the century, there have been many drought periods in California.  Most are minor 2 to 3 year periods of low rain that end with either a more regular rain pattern or with an extreme wet year.  Since 1990, there are also recorded 6 extreme drought where rainfall and snow pack were critically low.  They are 1928-37, 1943-51, 1959-62, 1976-78, 1987-89 and most recently 2007-2010.  One other curious note is that all the recorded extreme droughts have ended with an extreme wet year along with catastrophic damage to some part of the state.  In 1938 the great San Luis to San Diego Coastal floods ended the drought of 1928 to The floods of 1955 which affected most of the state were the end of the drought of the late 40’s and 50’s.  The severe rains of 80-81 (the pineapple express) put an end to the late 70’s extreme dryness.  The point is that within 2 to 5 years of the end of the last dry period we are in a new dry period.  Drought is a common occurrence in this state.

Kern County Bridge

Kern County Bridge

The fact that a dry period or extreme drought occurs regularly seems only relevant if it impacts the average daily citizen.  Historically, California drought impacts have been felt most severely by the farmer.  The wet periods have been far more impacting and inconvenient to the general public.  The farmer has made adjustments to better endure the extended dry periods and farming has become more stable during these occurrences.  The general public has only been moderately inconvenienced during the last 30 years as a result of metering and somewhat higher water bills.  The next drought will arrive quicker than the last and the reason will have more to do with greater demand.  One can imagine the impact by just looking at population growth relative to dry periods.  The population of California during the 1928-37 drought was 5 million+, the drought of 1943-51 the population was 10 million, 1959-62 was 16 million, 76-78 was 23 million and as of the 2007-2010 the water consuming population is 37 million.  14 million more people than in 1978 with only 2 million acre feet of water collection capabilities added during that same time period.  The US water management uses .025 to 1 acre foot per average home as calculated yearly consumption.  At that rate of growth, the time to the inevitable next drought will only get shorter.

The question has to be: is the drought really over or is this just a lull until we are hoping for the next ‘March Miracle’.  Entering March 1991, the snow-water equivalent for the snow ear was just 15 percent of average.  If not for the Miracle March, “it would have been curains,” Barbato said.  “Somebody up there was looking out for us.”  (Tahoe Daily Tribune 2008).

Keeping responsible water use issues in the forefront ofdesign is a must for our industries’ future.

About Devil Mountain Nursery

Devil Mountain is a wholesale nursery and brokerage located in San Ramon, California.  Devil Mountain Growers is a  premium grower in Clements, California.  To learn more about Devil Mountain’s plants please visit devilmountainnursery.com or call us at (925) 829-6006.

Prepare for Rain with Walkable Wood Mulch

Posted October 10th, 2011
Landscape Mulch

Landscape Mulch

By Sharon May – Sales & Marketing Director, AgriService, Inc.

As the rainy season approaches, pathways and unplanted areas can quickly become a muddy quagmire. Wood mulches, especially Landscape Mulch and Trail Mulch, allow water to run easily through the wood chunks, creating a walkable surface at a fraction of the cost of imported bark.

Keep your pathways and parking strips clean and clear for pedestrians during wet weather and prevent muddy feet! Freshen up dog runs and prevent muddy paws!  Made from recycled, clean construction wood and palettes, wood mulch will help keep dirt and weeds under control.  Because this mulch takes longer to decompose than other recycled organic mulches, it won’t need to be replenished as soon.  The slow decomposition and high carbon content means that wood mulch won’t be feeding your soil or your plants, which makes it especially useful for unplanted areas like pathways.   After the rains have subsided, the mulch will still be there, helping to prevent evaporation of moisture from the soil.

While all that may not be news, what is new is that we’ve made special arrangements to have wood mulch available for your use when you need it … NOW!  Call our office today at 800-262-4167 or email smay@agriserviceinc.com to make arrangements for Landscape Mulch (large size), Trail Mulch (medium size), or Bedding Mulch (small size) while it’s still in stock! To see current prices visit www.AgriServiceInc.com.

The Plight of the Rockrose, or “What Would Richard Branson Do?”

Posted October 5th, 2011

By DeeAnn Schuttish, Designer/Owner, Green Life Studios

Like good brakes to a truck driver, so is water to landscapers, right?  Without it, we’re toast!  Right? Score!

Wait a minute.  Right now, most of our company’s business is coming from people seeking low water plants for their landscape.  Is less water becoming the next wave of profitability?  Does the reason my friend Patrick Crais named his irrigation company Blue Watchdog escape you?

Purple Rockrose Blossom

Purple Rockrose

When I contemplate –from any angle– this low-water plant “demand vs. supply” phenomenon, I wonder why it is that one of my beloved contractor friends pulled the Purple Rockrose out of my design before installing it?  He says he’s never had any luck with it.  It always dies.  And it’s expensive to go back and replace a plant.  Of course!  If not just for the cost of the plant, but for the time to go out and replace it, the cost of the gas to get there, and the loss of credibility with a customer who might bring you a new referral.

Could it be that lower water is Rockrose’s meal ticket?  Could it be the landscaper’s as well?  San Diegans seem to have lost their love affair with palms and the tropical landscape.  Palms are so numerous there, every 10th exurb dwelling seems to have a palm nursery in the backyard. There are (no lie) 100’s of mini-plantations filled with unsold palms, while every 20th commercial business boasts a palm on its logo.  But most of our landscape customers in San Diego are yanking palms out.  It’s their idea. Is this trend occurring in South Spain too?  Is there anyone in Marbella reading this who can tell me?

Driving back to Oakland from San Diego, I witness a long parade of tall yellow daisies lining Highway 78. Next, California poppies and blue lupine greet me while passing through Oceanside.  Just beyond that, blooming Monkey Flower Bushes dot the bankside, like observant dogs sitting quietly on their haunches. Then, guess what?  Purple Rockrose gently waving their pink-purple faces at me with cheerful abandon, same as they did last year, at the Border Patrol station near Camp Pendleton.

If British entrepreneur, Richard Branson –the Baby Boomer who started his career as a boot-strapped owner of a record shop, and now CEO of more than 400 companies, including Virgin Mobile, Virgin Records and Virgin Airways—if he were a landscaper, what would he do?   Imagine:  Plant Rockrose everywhere, adapt his amendment and irrigation practices, and sell the features and benefits of Purple Rockrose like he were the only landscaper able to do it.

Now maybe it’s time for landscapers to rock the low-water world in their own backyards, learn what works and what doesn’t in this new era of profitability.  Once you own a working low water, or native, landscape, aren’t you as good a salesperson as that happy customer?

Okay.  It’s time for me to go plant a few Rockrose.

April 2011

Marketing Landscape in a Distressed Economy

Posted October 5th, 2011

Piggy Bank

Money Worries

By DeeAnn Schuttish, Designer and Owner, Green Life Studios

Considered a luxury, and possibly a liability, landscapes are less the focus of the typical landscape customer’s budget these days.  There is probably no landscape professional who has not felt the economy’s impact, even as a measure of time spent in the field.  Only a couple of years ago, few landscapers needed to worry about marketing beyond who could best design a distinctive logo and sign for their truck.  Now, if you don’t have a web site, you may feel the need to worry.  These times will pass.  For now, keeping yourself and your employees gainfully employed can be, in many ways, both a social service and a noble cause.  To market yourself as a landscape professional, you need to:

  • Stay in front of the customer
  • Focus on customers needs, not wants
  • Find inexpensive ways of advertising
  • Develop a web site and a mission statement if you don’t already have either
  • Educate yourself, your employees and your customers about important landscape practices

Here are the details.

Stay in Front of the Customer. Out of sight is out of mind.  Visit your customers, or call them if you can’t, just to remind them that you are there.  Don’t email.  Most of us have so much email it’s depressing, customers included.  If your customers have questions or are contemplating landscape changes in the future, you want to be the first to know about them.  When you visit, bring with you a few conversation starters, such as a soil moisture meter, maybe a downspout rain diverter, samples of in-line drip, and brochures or copies of magazine articles describing your preferred weather-based irrigation controllers or a beautiful, colored concrete technique.  For a single family homeowner, pull a TreeGator out of your back pocket and talk about rainwater collectors if they give you the time.  Be ready when they ask where they can buy your soil moisture meter, by keeping a supply of new ones in your truck.

Sprinkler Repair

Sprinkler Repair

Focus on Customer Needs, Not Wants. You may be surprised by what some customers “want”.  Many landscape customers have money, but with the uncertainty about our economy so thick you may almost feel it in the air, customers may be reluctant to spend their money on landscapes and other supposed luxuries.  Not all landscape services are alike, however.  Some, like maintenance, are necessary, and others have moved higher on people’s to-do list as a result of their economizing on travel, or a new-found abundance of free time.  Furthermore, not all landscape customers are alike.  Landscape professionals who recognize these customers, and focus on unique and developing needs will be the first to land new business.

Your knowledge and experience as a landscape professional will be indispensable to customers who want to save water, protect the portion of their home value attributable to landscape, to prepare for the increased risk of fire that comes with drought, to reduce their lawn because their kids no longer need it, or to lower their maintenance obligation because extended vacations risk plant loss, or because their physical abilities are waning.  Meanwhile, multi-family residential property managers and owners are racing to renovate their landscapes as part of a strategy to keep property values from slipping (crucial to loan financing), and particularly to retain quality tenants or attract new ones in what has become a very competitive rental market.  Smaller hotels, restaurants and businesses may be ready to jump on that track too.

Customers with the most money are less concerned with saving money on water.  If they care about the consequences of water shortage, fire or the impacts of their urban runoff, chances are they have already done something about it.  What these customers value are learning, aesthetics, self actualization and transcendence.  Almost all appreciate living or working in an aesthetic environment, which explains why many think nothing of renovating their already magazine-quality landscapes.  Many are attracted to actions by which they can create a legacy, as long as vivid meaning and discernible value can be attached to it.  In other words, well-off customers desire to enhance the world’s condition — to “make a difference”– in which case nothing less than an inspiring idea like sustainability will do.

As landscape professionals, we have the ability to inspire.  Aesthetic gardens in place of water-guzzling lawns, firescaping that serves as a model to others and protects neighbors from fire, landscaping practices that dramatically reduce contribution to stream erosion and other consequences of urban runoff – these are the landscaping services with potential to inspire.  Landscape professionals who demonstrate knowledge and enthusiasm for such goals are likely to help customers understand that spending money on landscape services may be an act of good will.

Guerilla Marketing Book

Guerilla Marketing Book

Find Less Expensive Ways of Advertising. Word of mouth is the best advertising there is and has been the mainstay of landscape professionals’ marketing since probably the Renaissance.  Word of mouth still works, but will not trump the effects of a shrinking economy.  Mail marketing is feeling ever more expensive and resource wasteful.  Your word is now your best marketing tool.  Write articles, volunteer for speaking engagements, make phone calls, create a how-to video (make sure it is edited before you distribute it – any college kid with a Mac computer will probably do).

Consider your target customers’ other activities when you decide where and what marketing to do.  You might aid a church congregation in planning a small garden project, educate them a little in the process, then supervise their work and loan tools to create interaction and good will, as well as a long-lasting impression of trustworthiness to potential customers.  Offer your landscape services in the form of a gift certificate auctioned at a private school fundraiser.  Arrange a visit to a third-grade elementary school class and colorfully tell a story which describes the work you do.  Lastly, meet the owners of local pool maintenance companies and mobile dry cleaning services for a cup of coffee to brainstorm what marketing opportunities you might collaborate on.

Example Web Site

Web Site

Develop a Web Site and Mission Statement. This is kind of like posting a profile with an online dating service.  A web site forces you to think about who you really are, what you’ve accomplished, how your customers see you, how they might see you, and to be creative about it.  Without fail, ask your customers, family and friends to review your web site, how they would be inclined to describe you, and what comes first to their mind when people ask about you.  Then highlight these qualities with high impact verbs and colorful photos on your web page.  Your friends can critique your choice of a domain name too, and who knows, maybe one idea will be worth a switch.  You are likely to be surprised what other people come up with; they don’t have the curse of self-familiarity that prevents you from seeing yourself the way they do.

Don’t forego the full head shot photo. (No shadows and baseball caps, please!)  People judge who they can trust by what they see in a face.  In that vein, make sure your picture is one your grandmother would approve of.  And don’t be intimidated if you know nothing about planning a web site.  Visit elance.com or search your LinkedIn contacts to find qualified developers and graphic designers, often for a fraction of what you expect for a price.  Just a few pages, or even only one, can be all it takes to assert a web presence.

Class for Landscape Contractors

CLCA's Water Management Class

Educate Yourself, Employees and Customers. Certainly, you’ve already thought about this.  You know more than your employees and customers; you are an expert.  Possibilities range far:  from something as serious as training to obtain CLCA’s Water Management Certificate, to something as practical as watching an arborist/tree contractor snuff out someone’s tired lawn with the sheet mulching process, or even something as fun as helping your kids stage experiments on neighbors’ lawns, to determine how well corn gluten meal performs as a non-toxic, pet-safe, child-safe weed preventer, of course.  Before summer is over, crack open a community college course catalog and peruse the drawing or drafting courses or perhaps find a book at the library or bookstore to read more about marketing and to come up with some marketing ideas of your own.

In Closing… Be a comfort, bring a surprise, be a blessing that’s not in disguise to get your customers thinking with their right brain again.  Even with just one of these marketing tools, you are bound to succeed in establishing or renewing relationships with customers that will pay off in the form of new business for you, and a fresh respect for all landscape professionals.

June 2009


“Make no little plans — they have no magic to stir men’s blood.”

- Daniel Burnham